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A Conversation with a Black Ops Chatbot Operative

A Conversation with a Black Ops Chatbot Operative

Season 1, Episode 10 | 48 mins A Conversation with a Black Ops Operative Hillary Black is Head of Strategy and Content at Black Ops, a leading Detroit-based Chatbot agency. Their work in conversation design and automation platforms is considered cutting edge, and...
Hacks For Designing a Chatbot Personality

Hacks For Designing a Chatbot Personality

Season 1, Episode 9 | 20 mins Hacks For Designing a Chatbot Personality How do you develop an engaging chatbot personality in the shortest time? Being an in-house radio copywriter forces you to deliver what we usually tell clients is impossible: good, cheap, and fast....
The Conversologist Has Evolved

The Conversologist Has Evolved

Season 1, Episode 8 | 7 mins The Conversologist Has Evolved Will you accept her challenge?  The art of digital engagement is changing fast; but so are we, in the ways we use it and the expectations we have. Chief Conversologist Jam Mayer reflects on the changes, on...