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Season 1, Episode 2 | 18min

The Ethics of Chatbots

5 May 2019 | Chatbots

Like many new technologies, the chatbot industry is in full growth mode. But what about the ethical considerations – what information should they gather?

Should they declare themselves as chatbots or can they pretend to be human? How manipulative should they be allowed to get in the name of profits?

We discuss some top-level thoughts around the ethics of chatbots. 

Episode Conversation

Topics that were discussed:

  • Should we bother with ethics in a free, open market in the digital space?
  • Microsft’s Tay chatbot disaster
  • Privacy guidelines and information
  • Implications of monetising “choose-your-own-adventure” games or apps into chatbots
  • The exploitation of vulnerable audiences is a concern

Related Episodes

A Guide to AI Chatbots

A Guide to AI Chatbots

How does AI even work? What is NLP? LUIS? Dialogflow? Watson? What is machine learning? Once you get beyond the simple rule-based chatbot, things get interesting.